Shipping policy

Shipping Policy

1. Order Processing Times

Order Processing: Orders are generally processed within 48 business hours from the confirmation of your order.
Preparation and Packaging: Once processed, your order will be carefully prepared and packaged before shipping.

2. Shipping Options

We offer several shipping options to meet your needs:

Standard Shipping: Flat rate of $12 (3 to 9 business days)
Free Shipping: For any order over $125 (3 to 9 business days)

3. Delivery Zones

We currently deliver to the following regions:

Canada
United States (Coming soon)

Note: For international orders, customs fees may apply and are the responsibility of the customer.

4. Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number to follow your package online.

5. Delivery Issues

If you experience any issues with the delivery of your order, please contact us at info@crazypuck.com to resolve the issue. We do our best to ensure timely delivery, but we cannot be held responsible for delays caused by unforeseen events.